Terms & Conditions

Effective Date: 04/25/2025

Welcome to Aura, operated by Aura, based in Huntington Beach, California. By accessing or purchasing from our website aurabyheaven.com, you agree to the following Terms and Conditions.

Please read them carefully before using our site.

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1. Use of Website
You agree to use this site only for lawful purposes and in a way that does not violate any applicable laws or regulations.

We reserve the right to refuse service to anyone, at any time, for any reason.

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2. Orders & Payments
All purchases are subject to availability and confirmation of payment.

We reserve the right to cancel or refuse any order for any reason, including but not limited to suspected fraud or pricing errors.

Prices are listed in USD and may be subject to tax depending on your location.

Payments are processed securely through trusted third-party gateways.

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3. Shipping & Delivery
Shipping times and costs are outlined in our Shipping Policy.

We are not responsible for delays due to customs or unforeseen shipping issues.

Once an item is shipped, risk of loss passes to the buyer.

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4. Returns & Refunds
Please refer to our Return Policy for full details.

In short: returns are accepted within a specified period if the product is unused and in original condition. Return shipping costs may apply unless the item is defective or incorrect.

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5. Intellectual Property
All content on this site—including logos, images, designs, and written content—is the intellectual property of Aura or its licensors and is protected by copyright and trademark laws. You may not use our content without express written permission.

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6. User Accounts
If you create an account on our site:

You are responsible for maintaining the confidentiality of your account and password.

You agree to provide accurate, complete, and up-to-date information.

We reserve the right to suspend or terminate your account at our discretion.

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7. Third-Party Links
This site may contain links to third-party websites. We are not responsible for the content, terms, or privacy policies of those websites.

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8. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that the site will be uninterrupted, timely, secure, or error-free.

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9. Limitation of Liability
To the maximum extent permitted by law, Aura shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our site or products.

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10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

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11. International Use
You are responsible for complying with local laws if you are accessing our site from outside the U.S. We make no representations that products or services are available or appropriate in other jurisdictions.

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12. Modifications
We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the site after changes constitutes acceptance.

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13. Contact
For any questions about these Terms, please contact us at:
hello@aurabyheaven.com